Grim Facade: Mystery of Venice Collector’s Edition

Game crashed, same place twice. I played the other games in the series without a problem, but this game is unplayable, it crashes at the same place each time, an Error message pops up, I tried to get a shot of it, but game closed before i could get the shot.

Unplayable! See discussions: "Major bug in game when opening an envelope." Still true in July, 2023. Steam knows this for years, but neither does warn the players, nor deletes this game completely.

Grim Bugs: Mystery of Horrible Programming

Do not waste money on this. There's a major glitch partway through which renders the game unplayable and will never be fixed. Steam should remove this from sale and refund everyone who bought it.

The game is ok, the music is fantastic and the art is incredible given that this game it's quite old. Please make sure to check if you can actually play this game as it is quite old and it might not work on new computers. Might require to change compatibility mode or update Direct X

In the game, I need to open an envelope but it says ''error'' and closes the game. I checked the game page and everyone is complaining about the envelope scene in the game. I need it to be fixed because I want to play a proper game. I buy many bigfish games, this is happening first time. Thanks for your consideration.